happy pickles & powders
Shipping Policy
Effective Date: June 29, 2025
At Happy Pickles & Powders, we are committed to delivering your homemade pickles and powders in a safe, timely, and reliable manner. This Shipping Policy outlines the methods, timelines, and conditions under which we process and deliver orders.
Delivery Coverage
We currently deliver across India using trusted third-party courier and logistics partners. If you are unsure whether we deliver to your area, please contact us at +918247473982 or [email protected] before placing an order.
Order Processing Time
All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays). Orders placed after working hours or on holidays will be processed the next business day. In case of unexpected delays (e.g., ingredient shortage or high demand), we will inform you via SMS, phone call, or email.
Shipping Time
Delivery time depends on your location and the courier partner’s schedule. Estimated delivery timelines:
- Local (within city/region): 2–3 working days
- Within State: 3–5 working days
- Rest of India: 5–7 working days
Shipping Charges
Shipping charges may vary based on the weight of the order, delivery location, and courier service. Charges will be communicated at the time of order confirmation. In some cases, we may offer free shipping on bulk or promotional orders, subject to terms.
Order Tracking
Once your order is shipped, we will provide you with a tracking number (via SMS or email) so you can track your shipment through the courier partner’s website or app.
Delivery Address
It is the customer’s responsibility to provide a complete and accurate delivery address. Any incorrect or incomplete address may lead to delayed or undelivered orders. Additional re-shipping charges may apply in such cases.
Delayed or Failed Delivery
While we strive to ensure timely delivery, we are not responsible for delays caused by courier companies, weather, strikes, or unforeseen events. In rare cases of failed delivery (e.g., customer unavailable, incorrect address), we will attempt re-delivery based on courier partner policies. Re-delivery charges may apply.
Damaged Packages
If your package appears damaged or tampered with, please refuse delivery and notify us immediately with photos and order details at [email protected] or +918247473982. We will assist you in filing a complaint with the courier and take necessary steps to resolve the issue.
Special Instructions
If you have any special delivery instructions (e.g., landmark, leave with security, preferred delivery time), please share them during order placement or inform us directly.
Contact for Shipping Issues
If you have questions about your order’s delivery status or experience any issues with shipment, feel free to contact us:
- Email: [email protected]
- Phone/WhatsApp: +918247473982
- Responsible Person: Vijjirothi Mahalakshmi, Sole Proprietor